{"id":17358,"date":"2024-10-10T13:19:54","date_gmt":"2024-10-10T11:19:54","guid":{"rendered":"https:\/\/bricoaitana.com\/terms-of-sale\/"},"modified":"2024-10-10T13:26:27","modified_gmt":"2024-10-10T11:26:27","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/bricoaitana.com\/en\/terms-of-sale\/","title":{"rendered":"TERMS OF SALE"},"content":{"rendered":"\n<p>In compliance with the LSSI:<\/p>\n\n\n\n<p><strong>Company Name:<\/strong> Brico Aitana, S.L.<br><strong>Registered Office:<\/strong> Avda. Gabriel Mir\u00f3 13, Local 12 \u2013 03710 Calpe (Alicante)<br><strong>Company Registration:<\/strong> Registered in the Commercial Registry of Alicante Volume 2256, Book 0, Section 8, Page 76, Sheet 54848, VAT Number ESB-53402681<\/p>\n\n\n\n<p><strong>Definitions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;GTC&#8221;: These General Terms and Conditions of Purchase.<\/li>\n\n\n\n<li>&#8220;Seller&#8221;: Brico Aitana, S.L. with a sales center at Avda. Vall de Laguart, 12 \u2013 03710 Calpe (Alicante), and holder of VAT Number B53402681.<\/li>\n\n\n\n<li>&#8220;Buyer&#8221; or &#8220;Client&#8221;: The individual or legal entity, the final customer of the purchased product, who makes a purchase at our store, after accepting the General Terms and Conditions of Purchase.<\/li>\n\n\n\n<li>&#8220;Products&#8221;: Any movable goods, including documents and services associated with the sale of a Product when applicable.<\/li>\n<\/ul>\n\n\n\n<p><strong>General Terms and Conditions of Purchase<\/strong><\/p>\n\n\n\n<p>These general terms and conditions of purchase (hereinafter, the GTC) regulate the acquisition, through the website <a href=\"http:\/\/www.bricoaitana.com\">www.bricoaitana.com<\/a> or in the physical store (hereinafter, Brico Aitana by customers (hereinafter the Client)), of the products offered through the physical store.<\/p>\n\n\n\n<p>These GTC are the only ones applicable and replace any other general condition, except in the case of prior, express, and written annulment.<\/p>\n\n\n\n<p>The Seller may modify the clauses of its GTC, so it is advisable to read them during each visit to Brico Aitana.<\/p>\n\n\n\n<p>These modifications are applicable from their publication on Brico Aitana and cannot be applied to previously concluded contracts.<\/p>\n\n\n\n<p>Each purchase in our Brico Aitana store is governed by the GTC applicable on the date of the order and\/or direct purchase. The formalization of an order by the Client is understood as an express and unconditional acceptance of the GTC.<\/p>\n\n\n\n<p>By purchasing at Brico Aitana, you agree to respect the General Terms and Conditions, as well as the usage rules stated therein.<\/p>\n\n\n\n<p>To make purchases at Brico Aitana, the Client must agree to these General Terms and Conditions of Purchase.<\/p>\n\n\n\n<p>In accordance with Decree 70\/2003, of March 4, complaint forms are available to our Clients.<\/p>\n\n\n\n<p><strong>Contract Language:<\/strong> SPANISH<\/p>\n\n\n\n<p><strong>In-store Pickup, Transport, and Delivery Timeframes<\/strong><\/p>\n\n\n\n<p>If the buyer does not pick up and transport the purchased items from our Brico Aitana store, delivery timeframes are estimated, non-contractual, and calculated from the time the payment is made using any of the methods we provide to the customer. The transportation cost to the agreed delivery address or point is not included in the price of the purchased item unless transportation and delivery are explicitly agreed upon.<\/p>\n\n\n\n<p>This delivery timeframe will be valid as long as the appropriate conditions of product availability and transport are met, based on the manufacturer\u2019s stock, or specific product or destination characteristics. There is no maximum delivery time for products, as this is determined by the manufacturer\u2019s production time.<\/p>\n\n\n\n<p>Orders prepared for pickup by the buyer will be held in the warehouse for 7 days following receipt of the order. Once this period expires, the order will be canceled, and any costs incurred will be charged accordingly.<\/p>\n\n\n\n<p><strong>Payment Methods<\/strong><\/p>\n\n\n\n<p>The CLIENT will pay for their purchase in advance at the time the order request is sent to our Brico Aitana store, either through the website or via email, unless periodic invoicing conditions are established between Brico Aitana and the buyer.<\/p>\n\n\n\n<p><strong>Returns<\/strong><\/p>\n\n\n\n<p>We do not accept returns for reasons unrelated to our sales service and the service provided within the framework of current laws.<\/p>\n\n\n\n<p>We will not accept any return related to damages or breakages caused during transport, if the claim is not made within 24 hours from the date of receipt of the goods. Therefore, we kindly ask that you check the condition of the products at the time of receipt.<\/p>\n\n\n\n<p>If the client, for reasons beyond our control as stipulated by law, does not accept the products, the transportation and potential storage costs for the reshipment will be borne by the buyer and deducted from the amount to be refunded.<\/p>\n\n\n\n<p>The buyer may return the purchased items within 30 business days from delivery, provided they have not been used and do not correspond to custom-configured or specifically indicated non-returnable items at the time of purchase.<\/p>\n\n\n\n<p>Returned products must be in the same condition as when delivered, sealed, and in their original packaging.<\/p>\n\n\n\n<p><strong>To Request a Return<\/strong><\/p>\n\n\n\n<p>The buyer must contact Customer Service by email at <a>info@bricoaitana.com<\/a>, by phone at 965 874566, or at the physical store to request a return.<\/p>\n\n\n\n<p>The buyer will be responsible for any damage or loss that may occur during the return shipment.<\/p>\n\n\n\n<p>Once Brico Aitana receives the returned products, they will be properly inspected.<\/p>\n\n\n\n<p>If found to be in the correct condition (in their original packaging, unused, and undamaged), Brico Aitana will refund the cost of the returned products using the same payment method used in the purchase, and will contact the buyer if necessary. Shipping costs (paid by the customer at the time of purchase) will not be refunded as part of the return process.<\/p>\n\n\n\n<p>The complete process, from the start of the return request to the refund, may take approximately one to two weeks. If there are periodic billing conditions agreed upon between Brico Aitana and the buyer, the refund will be credited in the next billing period.<\/p>\n\n\n\n<p><strong>Claims<\/strong><\/p>\n\n\n\n<p>Any claim related to the purchased products and\/or contracted services must be made in writing to the email address: <a>info@bricoaitana.com<\/a>. Such claims will be addressed by the designated personnel.<\/p>\n\n\n\n<p>The store has Complaint Forms available.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In compliance with the LSSI: Company Name: Brico Aitana, S.L.Registered Office: Avda. Gabriel Mir\u00f3 13, Local 12 \u2013 03710 Calpe (Alicante)Company Registration: Registered in the Commercial Registry of Alicante Volume 2256, Book 0, Section 8, Page 76, Sheet 54848, VAT Number ESB-53402681 Definitions: General Terms and Conditions of Purchase These general terms and conditions of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17358","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/pages\/17358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/comments?post=17358"}],"version-history":[{"count":2,"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/pages\/17358\/revisions"}],"predecessor-version":[{"id":17362,"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/pages\/17358\/revisions\/17362"}],"wp:attachment":[{"href":"https:\/\/bricoaitana.com\/en\/wp-json\/wp\/v2\/media?parent=17358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}